Orders are shipped from our Georgetown, Penang distribution facility via Post Malaysia Airmail service. Delivery to post office boxes is not available.
We run a speedy delivery service and make daily trips to the post office to ensure your order is delivered promptly. We endeavour to ship your order within 1 working day of receiving cleared payment. In general international Airmail will takes 10-15 working days (excluding Sat, Sun & public holidays) for UK delivery and 15-20 working days for deliveries outside UK. Large parcels may take a few days longer than a smaller package to reach you. If you really need any item(s) super duper fast (i.e. within 3 working days), kindly contact us to confirm if this is possible before making payment.
Due to the large quantity of products which Baking Frenzy has available, not all items may be in stock at the time you place your order, in which case we will partially ship out the available products immediately and the remaining order will be despatched in 48 hrs.
You may return most new, unopened items within 30 days of delivery for a full refund.